FAQ

Jewellery by Aman is dedicated to providing timeless, high-quality jewellery that blends elegance with durability. Below, you'll find answers to our most common questions.

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General Questions

What types of jewellery do you offer?
We specialize in gold-plated, water-resistant jewellery, including bracelets, necklaces, earrings, anklets, and rings. Each piece is designed for long-lasting beauty and comfort.

Do you manufacture your jewellery?
Yes, we proudly craft over 70% of our jewellery in our outsourced factory, ensuring exceptional quality and craftsmanship in every piece. For the jewellery not produced in-house, we carefully select and review suppliers to ensure they meet our highest standards. This is why we have a lifetime warranty!

Is your jewellery hypoallergenic?
Absolutely! All our products are hypoallergenic, making them suitable for sensitive skin.

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Product Information

What does “waterproof jewellery” mean?
Our jewellery is crafted with high-quality materials and gold plating designed to resist water exposure. You can wear it daily without worrying about tarnishing.

How should I care for my jewellery?
While our jewellery is durable and water-resistant, we recommend:

• Storing pieces in a dry, cool place.
• Avoiding direct contact with perfumes or harsh chemicals.
• Removing jewellery before showering, swimming, or engaging in strenuous activities to prevent excessive wear.

For further care information, refer to our Care Guide Here.

Does gold-plated jewellery come with a warranty?
Yes! We are proud to state our gold-plated jewellery comes with a lifetime warranty, ensuring the quality and durability of your pieces. To keep your jewellery in the best condition, avoid exposing it to water, perfumes, or harsh chemicals. Proper care is essential to preserve the finish and prevent tarnishing.

Please refer to our Warranty Information Here.

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Shipping & Returns

Where do you ship?
We ship Internationally! Shipping options and rates are displayed at checkout. Each order is provided with a tracking number upon shipment.

 

Do you offer free shipping?
Yes! We offer free shipping on orders over $50 to customers in Canada and the United States.

 

How long does shipping take?
Orders delivery time depends on the option of delivery you choose during checkout. Visit our Shipping Policy for more details which includes shipping timeframes and processing times for your convenience. 

What is your return policy?
Due to hygiene reasons, we do not accept returns or refunds. Please ensure your selection is final before purchasing.

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Ordering & Payment

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and other secure payment methods. All transactions are encrypted for your safety.

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Contact Us

How can I reach you?
For any inquiries, please email us at support@jewellerybyaman.com or click here for our live chat. Alternatively, you can use contact form found on our website here. We’re here to help!

Do you offer wholesale or bulk orders?
Yes, we provide wholesale options for select products. Contact us directly to discuss your needs.

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We hope this FAQ page answers your questions. For anything else, feel free to get in touch—Jewellery by Aman is here to make your jewellery shopping experience exceptional!